FAQs

How to pay by credit card (without a paypal account)

We process all payments through PayPal.
You can pay with your credit or debit card even if you don't have a PayPal account. 

Here is how:

  1. click on the “buy now” button for whatever item you are purchasing
  2. follow the PayPal prompts until you get to the Checkout Log in page.
  3. To pay without a PayPal account, click on the “Pay with Debit or Credit Card” button and then continue to add in your details:

Shipping Information

We deliver anywhere in the world from South Africa.

We ship all parcels with Fedex or UPS, free of charge.

Parcels generally take about 1 to 2 weeks to arrive.

If your purchase arrives broken, we will gladly replace it.

 

Please note we do not refund the following:

1. Postage.

2. If your parcel gets lost due to not being collected on time.

3. If your parcel gets lost due to not responding to customs requests.

4. If you provide the incorrect delivery address.

5. If your parcel gets lost once in the country of destination. 

 

I gladly accept returns and exchanges

Contact me within:14 days of delivery and ship items back within:30 days of deliveryIf your purchase arrives damaged, please send a photograph and we will gladly replace it. If you're not happy with your purchase, upon returning it in good condition (with original packaging) we will refund you for the item, but postage and any customs duties will be at the buyer's expense.